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Fantastic, prompt response to an email enquiry as we were faced with an oven deli na prior to leaving for overseas and had to have a repair installed for the house-sitter. Jason was professional, reassuring and most importantly quick! Super satisfied thank you.
Jason Owen has done work for me for several years. He always gives excellent service, communicates well and is my first choice for any problems with major home appliances.
We were very satisfied with the service provided by Jason. Our fridge was not cooling properly and Jason was able to make a service call the morning following our phone call. He quickly identified the problem, replaced the faulty part and the fridge was back to operating properly in no time. All this was done in a friendly and knowledgeable manner. We would definitely use Jason’s services again.
Awesome! Jason was extremely accommodating in coming out quickly. I’m very happy with his professionalism, expertise, price and flexibility in scheduling. I will definitely be using Exceltek again. Thank you!
Jason Owen came and fixed my washing machine. He has done work for us previously and always turns up on time, is pleasant to deal with and provides and efficient, cost-effective service. I won’t call anywhere else now. Thanks.
Outstanding service!!! Highly recommended.
Jason was prompt and friendly and where he could have replaced the part he opted to use one that was not being used in my machine, thereby reducing the cost. Have no hesitation to recommend him.
Efficient and professional crew. It was pleasing to see the team sing the additional PPE in the midst of COVID 19 pandemic.
Thanks Jason for your fast efficient service. I didn’t even have to wait for parts, my dryer is going better than ever! Thanks again.
FANTASTIC SERVICE! Prompt response, great communication and the job was done quickly and efficiently! Thank you so much Jason & Michael :))
I have used EXCELTEK GROUP a few times now and they have always provided an excellent service. Very friendly and polite tradesmen. Highly recommended!
I am happy to recommend Jason Owen of Exceltek Group. The repairs are always carried out in a professional manner, speedy and he is easy to deal with. No job is too small or too big and Jason is happy to give advice instead o wasting time and money! Invoices are easy to read and come through electronically making it a quick and easy process Highly recommended.
Excellent. Prompt very detailed search of the problem. Could use credit card to pay straight away and was emailed a receipt immediately. Jason responded promptly to any issues. Thank you.
Jason arrived at promised time. his work was clean, quick and professionally completed. Would recommend highly.
I have known Jason in a professional capacity since I moved to Acculon Apartments ten years go. During this time, Jason has efficiently addressed a variety of technical problems I have had with numerous appliances from a wide range of manufacturers, including Fisher & Paykel. In his dealings with me, Jason has always been straightforward and accommodating. Jason’s reliability and his communication regarding appointments and problems with appliances are commendable.
Great service, punctual, friendly and very helpful!
I called Jason from Exceltek yesterday regarding malfunctioning washing machine. He assured me over the phone he had the parts in stock required to fix the washing machine based on my description of the problem. An appointment was made for today. At 8:30am Jason turned up. Within a few minuted the fault parts were replaced with new ones and washing machine was working again as normal. How’s the for service! Unbeatable. I could not believe how quickly and effortlessly Jason did the repair. Very Professional. I will not hesitate to call Jason for any future appliance repairs or replacements. Thanks Jason.
Jason immediately responded to my enquiry and was on site and problem solved within minutes. Also very respectful of my space. THANK YOU.
Fantastic service from Jason Owen at the Newcastle brand. Very prompt, professional service. Thanks a million!
Really impressed. Came to my house for repair very promptly. Arrive on time after a courtesy call before arriving. Very quickly diagnosed the problem and fixed it within 30 minutes. They were very polite and removed their boots at the door. Would highly recommend their service to anyone.
Prompt, professional service. Thanks Jason Owen for fixing my oven!
Jason was a thoroughly professional and pleasant tradesman to deal with. He was extremely helpful and repaired my washing machine quickly after initially being told be another company that it couldn’t be repaired. I’ll be suing Exceltek again the next time I need an appliance repaired or installed.
I was impressed! Thoroughly professional service all round.
Jason Own has been and completed his job. He was GREAT, on time and did good work.
Once again, Jason was prompt, efficient and fixed the problem. No complaints here!
Nothing is too much for Jason. Always on time and service is second to none. Thanks Jason!
Excellent, prompt and friendly service by Jason. Personable and very helpful. Thank you so much!
Jason was excellent. Quick, efficient, professional and a lovely man!
Thanks Jason, great job and very efficient service. Great customer service.
Jason was very easy to deal with, did a great job. He is always able to be contacted and very well priced for parts and labour. Jason’s contact number is now in my contact list. Many thanks!
Jason and the Exceltek Group yet again have provided their highly professional service. I would recommend them without question to all the residents in Waterford County, Chisholm (and those people who live elsewhere in Newcastle and Maitland) their very efficient and obliging service!!
Great service! Came the next day. Washing machine working like new again!
Loved the service. SO efficient and on time, really one day early even! Had another appliance that needed attention and this was seen too with just as good attention. This is the type of service I like and would recommend Jason from Exceltek Group to anyone.
Prompt and very helpful. Very pleasant manner and gave advice on another electrical item which I have since acted on.
Great Service. Work order sent yesterday and job completed today at a reasonable price. This makes for a happy tenant, landlord and property manager. Definitely sending more work your way!
Simple to book, on time, no fuss or hassle, knew what he was doing. That’s all you want in a repair person. Will be using Exceltek again for sure.
Thank you for the excellent and prompt service. I wouldn’t hesitate to to recommend you to others.
Jason got the job done quickly and was very good to deal with. Highly recommended!
This has been the best customer service from anyone who has done anything for me and I will highly recommend Jason Owen and Exceltek Group to everyone!
Fabulous service. Jason was prompt in responding to my initial contact and scheduled a visit very quickly! Service was very friendly and very efficient. Highly recommend.
Thanks for your help Jason and saving us major expenses. Will recommend you and if we ever have to use your service again, no problem.
First call back. Same day fix. Excellent service.
Great attitude. Turned up on time. Fixed everything with no fuss. Cleaned up on competition. Would use again!
We have had Jason repair our oven and refrigerator. On both occasions he has arrived promptly and done the repairs quickly and efficiently. He is professional and friendly and a pleasure to deal with! Exceltek charges are most reasonable. I highly recommend him and wouldn’t go anywhere else!
Prompt & excellent service. 10/10 with thanks!
FIVE STARS – very professional, prompt and efficient service to a F&P dishwasher. Problem diagnosed quickly. Part ordered and repaired within a couple of days. Highly recommend Jason and the team!
Jason Owen of EXCELTEK GROUP did the job well and on time and had no problems. I’m happy to recommend him.
Great service. Very friendly. Turned up on time. Recommended.
Jason was fantastic. Friendly, flexible. He txt me when on his way and even though he arrived before me he was more than happy to wait.
Fabulous service from friendly and professional tradesmen. Would totally recommend to all!!
Absolutely great service. On time, knowledgeable and smooth transaction. Definitely recommend!!
Punctual, reliable and pleasant. I’m definitely recommending Exceltek Group.
Many thanks for your prompt service of my dishwasher this morning. I have received the emailed receipt. It’s a pleasure to find such professional service!
Great and fast service. Would recommend to anyone.
I was very happy with the workmanship. Nice and easy going chap with total respect for our home and our appliance is 10 out of 10.
Seemed that Jason was on his way to us soon after our phone call for help. Prompt, pleasant, efficient.
Very happy with the service received it was both professional and friendly, would recommend Exceltek Group for all your repair work needed.
Super fast and honest repair of our refrigerator. Great service!
Jason was great, he was able to get to Nelson Bay to fix our washing machine very quickly! Would recommend highly.
Jason Owen arrived this morning and has already fixed the problem. Very happy with the way the matter has been handled in all areas. Would recommend Exceltek Group to any other interested parties.
Very prompt on time arranged. Work completed efficiently. Friendly attitude and well presented. No hesitation in recommending Exceltek Group.
Five Stars – Very professional, prompt and efficient service to my F&P dishwasher and oven problems. Highly recommend Jason and the team!
Very prompt satisfactory service by a very pleasant friendly young man. Thankyou Jason, will highly recommend you to other people.
When I rang around to find someone to fix our cooktop I was recommended from another tradesman to can Jason and Exceltek Group. He came out, found the problem, ordered the part, and returned to complete the job as quick as possible in these troubled times (he even wore a mask!). I was very happy with the service provided and if needed, I would definitely call on him again in the future.
Jason Owen is a highly recommended serviceman. Jason is ALWAYS quick to respond to repairs, efficient and also tidy. As the mangers of a large self-contained property management portfolio, his professionalism and timely manner are paramount to our business. Thanks Jason!
All round good service, reasonable price and a nice friendly guy.
Fast, prompt service and a very reasonable price to repair my freezer. I would have no hesitation in recommending Jason and his team.
Jason was prompt, on time and knew what he was doing! He turned the dreaded service o your white goods/machinery into a pleasurable experience. Well done Jason.
Very impressed with the quick service. Thank you.
Excellent and extremely prompt service. Thank you so much!
Prompt service. Solved the problem quickly. Jason replaced the part and had refrigerator running less than an hour. Highly recommend.
Good service. Arrived promptly and tested work before leaving. Would highly recommend.
Speedy service. Friendly and HONEST.
Prompt, pleasant, clean & tidy in their work and efficient in solving the problem.
Jason was a pleasure to do business with. He was reliable and prompt and it was great to have someone who gave good service.
Jason was great – Fast, efficient and friendly service.
Job well done. Prompt and efficient.
Excellent prompt service! Would totally recommend to anyone who needs repairs. Thank you.
Very professional and friendly service. They came on the day organised, rang 1/2 hr before, fixed our fridge and took credit card payment on the spot. Brilliant. Will definitely use Exceltek Group again!
Was pleased with the quick response and Jason was very nice and job completed to my satisfaction.
Very prompt and efficient service within 2 hrs from my phone call my washing machine was fixed. Thankyou Jason will recommend you to others.
Great service – Thanks for keeping my F&P laundry appliances alive!
Exceptional service from Jason. My washing machine stopped working on Sunday afternoon and after sending an online request for a booking he was there Monday morning at 10:30! I can highly recommend Exceltek Group for you appliance repairs.
5 Stars! Prompt response and service. Very easy to organise and good advice from technician.
Our property continues to utilise Jason at Exceltek Group to look after all fo the property’s appliances. They are a friendly, Newcastle-based appliance repair company that continue to provide exceptional service, efficiency and quality and value for money 100% of the time!!
Excellent service from Jason. Prompt response to our request for service, arrived quickly and fixed the problem in no time at all at a very reasonable price. Really knew what was doing and had all the necessary parts on hand.
Prompt, professional service. Thanks Jason Owen for fixing my oven!
10 out of 10!!! Great service, friendly staff. I cannot recommend them highly enough. Very happy with the work.
Great service and found an effective and cost effective way to solve our problem. Would definitely recommend.
Exceltek Group handles most of the real estate and property management appliance repair in Newcastle. Wile renting through Nextview Properties – Exceltek Group came to fix my dishwasher. Their service was prompt, on time and the licensed technician knew exactly what was wrong immediately. I was thoroughly impressed. I would recommend Exceltek Group to anyone who wants the job done, quickly, professionally, and for a competitive price.
Quick, efficient, and pleasant. Thank you.
Very happy with the service. Jason Owen came on time, gave a quote then returned two days later with the part and quickly fixed the problem. (ignition unit in gas oven). EXCELLENT
Exceptional service from Jason. My washing machine stopped working on Sunday afternoon and after sending an online request for a booking he was there Monday morning at 10:30! I can highly recommend Exceltek Group for your repairs!
Service was excellent, prices very reasonable and VERY punctual. Highly recommend.
Jason rang to say he could come earlier than he thought. He was friendly, efficient and polite. Explained what he was doing and what the problem was. I was very happy with his service.
Great service! Arrived at stated time. Jason and Michael wasted no time in finding the fault with the fridge that was tripping the power circuit. They has the replacement defrost element in their Ute. All fixed in no time. They were very friendly and know all about home appliances. I am a VERY happy customer. Great people to deal with. Highly recommend Exceltek. They are excellent.
Presented on time and quickly diagnosed the issue we were having with the dishwasher. Test ran the machine prior to leaving and all seemed to be OK. Pleasant gentleman who completed the job in a professional manner.
Very friendly and efficient servicemen. Good and fast service. Would highly recommend, thank you!
Your serviceman in the Hunter area has once again showed how quick and experienced he was. I can HIGHLY recommend him for his pleasant manner and quick, quality service.
Jason is very prompt when we called for assistance. his manner is excellent. He is very efficient. A pleasure to deal with.
As Emma’s mother, I organised a call for assistance when washing was trapped in the machine. Jason was not only there ASAP, he was honest with his advice and steered us towards a new purchase at an excellent price. Thank you Jason! I would give your business a 10/10 anytime!
Great business and service. Our house was going on the market and we needed the oven fixed. Booked in a few days later, fixed the element on the spot and checked the hot plate. Would highly recommend.
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