See what our happy customers have to say about us!

Exceltek Group Appliance Repairs
4.5
Based on 60 reviews
Joanne Jamieson
Joanne Jamieson
1709886188
Excellent service. Easy to book convenient time for visit As repair couldn't be done on the day, no call out fee charged. Came back at convenient time, repair done, machine so quite you wouldn't know its going.
Exceltek is the ONLY company for repairs. Jason was very quick to respond to my enquiry for checking my dishwasher.Michael was our Technician. What a breath of fresh air..... GREAT customer service, presentable, knowledgeable and just a really nice guy. Very helpful, problem easily fixed and price very reasonable.I work in customer service and these guys are tops of the game.Their phone number is on my list !!!!!
jordon hooper
jordon hooper
1700528923
Jason was great to deal with and was happy to answer any questions asked he made the whole experience easy and hassle free
This is the best company I ever deal with, good customer care, if someone looking for any appliance repair don’t look around anyone else,Jason is the best, punctual, price very reasonable too
Emma Johnson
Emma Johnson
1687223409
Jason and his team went above and beyond to help. Professional service with a smile I’d highly recommend anyone looking for a professional job done. Even My little dog loved the team.Thanks guys
Vanessa Carr
Vanessa Carr
1682644399
I can definitely recommend Exceltek. Easy to communicate with and was able to book me in quickly. They swiftly diagnosed the problem, explained the issue and fixed my washing machine. Great service!
Luke Gageler
Luke Gageler
1678010368
I have used Exceltek Group Appliance Repairs on multiple occasions for different appliances. They have been amazing to deal with, assist promptly and provide professional friendly service. I will continue to use this company without hesitation as I have been extremely happy with them.
Have used EXCELTEK Group a number of times. This time they were prompt and fixed the problem. Good communications too! Would definitely recommend.
John Grover
John Grover
1660033423
Very polite on time and know what they are doing , taking time to listen and explain each step and results of the repairs. The costs are fair. Highly recommend them.
Raymond Watkins
Raymond Watkins
1660007341
Michael was our technician. What a lovely knowledgeable young guy. Not only was he presentable & polite but was very skilled in his profession. I would have no trouble recommending Exceltek Group Services. Very professional, prompt & reliable. Cost efficient to get repairs done.
Easy from the first phone call to completion. Very happy will recommend Phil Turnbull
WARREN ZAHNOW
WARREN ZAHNOW
1656286880
I rang them they got back to with in an hour or so and they were here and looked at the dishwasher with in half an hourFound the problem and ordered the parts neededWhen they had received the parts they rang and were here again with in 20 minutes and repaired the dishwasher excellent response and time great service would recommend and will continue to use again in the future if needed
Collette N
Collette N
1653034311
A company that provides excellent communication from the initial contact with Jacinta at Head Office to Neil who offered outstanding same day service after hours to repair a Fisher & Paykel washing machine issue. Neil contacted me promptly, providing text/phone call updates to arrival time. He diagnosed the issue with knowledgeable efficiency and explanation. New part was installed, machine tested for any other issues (thankfully none!) rebalanced correctly and all at an affordable cost. How refreshing to meet a friendly, reliable, professional, knowledgeable and efficient technician! Highly recommended 5 stars
Dave Baker
Dave Baker
1652863908
Neil was prompt and experienced. Did the job in no time.
Prompt ,Professional,High degree of knowledge.When only the best will do.
Carla Brown
Carla Brown
1652164392
I contacted this company as my dryer had stopped heating. They were able to come out the following day and fix the issue. Very prompt and professional service.
Robyn Pen
Robyn Pen
1651607154
Always great service and very knowledgeable technician.
Great people to deal with, just waiting on a refund. Very knowledgeable.
Robyn Pen
Robyn Pen
1647727070
Very knowledgeable,fast efficient service.
Chris Travis
Chris Travis
1647599167
Great communication and the best idea to repair my appliance rather than replace them. Thanks
Chris Travis
Chris Travis
1647512245
Great communication throughout the whole process.They were clear with time for arrival and when parts would come. There were no surprises.I would recommend very highly to anyone needing a repair service.
Sheree Johnson
Sheree Johnson
1645444650
So glad to have found Neil and Exceltek. Bought a second hand F&P dryer that needed a service and a replacement part. Neil was knowledgeable, professional and great value and I’d happily recommend him to anyone.
Peter Lapworth
Peter Lapworth
1645088023
Had Neil out to install my new dishwasher. He was very professional and ran me through all the functions and settings once installed. I highly recommend him and would use again.
Krystan R
Krystan R
1644998225
My Fisher & Paykel dish drawer failed. I was on the phone forever with F&P and gave up. Then I found out that exceltek was an authorised fisher & paykel specialists and I called them. Neil came out at the exact day and time as arranged with the office manager and life is good! Thank you so much Neil!
Kathy Dyson
Kathy Dyson
1644998098
Neil come and repaired our dishwasher. He was super knowledgeable, polite, professional and most of all on time. We will definitely be using Excelteck again for our white good repairs. Thanks so much Neil!!
Kirsty North
Kirsty North
1644919464
Very professional service! When I thought my dryer was completely had it, and I was going to be up for a new one. Neil came to take a look and was very helpful, professional and dryer was back to as good as new in no time!Would highly recommend
Libby Penny
Libby Penny
1644918818
Would highly recommend Exceltek, especially for Fisher and Paykel repairs. Neil was very friendly and thorough and fixed the problem straight away as well as offering extra advice on maintenance.
Highly recommend. Great service, was punctual and Neil found the issue as soon as he took a look. Knowledgeable, affordable and great service. Much appreciated.
william laurie
william laurie
1644902074
Professional and honest work will definitely be calling again
Rosemary Dodds
Rosemary Dodds
1644896256
Thoroughly happy with the service and repair of my washing machine. Service engineer very knowledgeable and explanation regarding repair was easy to understand am happy to recommend Exceltek
Neil found the problem straight away and fixed it. I would use him again and recommend his service.
Terry Seiver
Terry Seiver
1607553130
Jason just fixed a couple of issues with out Fisher & Paykel fridge. His service was first rate. Highly recommend.
Great communication, quick to return calls, professional, prompt, clean and economical. Highly recommend this company.
Patricia Tanner
Patricia Tanner
1588150723
Cheerful and professional. Very reasonable call out fee and we were lucky that they were able to fix our dryer in that designated time so didn't have to pay for any extras.
wendy scott
wendy scott
1587697603
Great service and quick delivery very happy with my beautiful new NEFF oven. Prices compare well to large retailers.
Don O'Hara
Don O'Hara
1582972966
Great service. Came the next day. Washing machine working like New again.
Cate Larke
Cate Larke
1578002120
Jason and his apprentice came out to fix our fridge that had stopped cooling. Quickly found the problem and fixed. Great service.Professional. Highly recommend.
Tracy Parish
Tracy Parish
1532560208
Came back a 2nd time after the initial repair and stayed for an hour finding the problem without charge! A t-shirt had managed to get into a place is shouldn't have! Jason was great literally pulling it apart - saved me the cost of a new washer for sure - Thanks guys!!
David Newby
David Newby
1526597627
Great service - turned up on time (in fact a bit early) and fixed it in under 10 mins - excellent
Exemplary service by the EXCELTEK Team ; as a “spec home” developer having all the “white goods” operational is an absolute prerequisite- blue ribbon service !!
Wendy Brown
Wendy Brown
1508444779
Great service, knowledge and prices. Jason took the time to explain everything and was friendly and professional. Highly recommended!
Rosemary Dodds
Rosemary Dodds
1508122187
Very prompt service excellent knowledge and perfect repair A pleasure to deal with I have no hesitation recommending
Jessica Compaan
Jessica Compaan
1507766189
Jason is the best white goods repairer I have encountered. Great knowledge on products and great prices. He will always tell you if it’s worth repairing or replacing.
Kathy Dyson
Kathy Dyson
1507721336
Over the past few years I’ve had Jason out to many of my homes and office space to repair my white goods.I’ve always found Jason very professional, on time, reasonably price and very honest. Jason is my go to when my white goods are on the blink.I would recommend Jason to anyone that needs there white goods repaired, you won’t be disappointed.Thanks Jason.
Ebony Antcliff
Ebony Antcliff
1507710552
Jason is a true professional! I highly recommend him to anyone needing assistance in appliance repairs. Communication was spot on and even turned up when he said he would! How refreshing a tradie actually turning up and even on time. Happy customer :)
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